Handling objections training
tURN RELUCTANT PROSPECTS INTO CLIENTS! learn why people object, how to handle these OBJECTIONS and HOW TO turn the conversation around.
Handling objections effectively is rarely done, or done well, yet it can have the biggest impact on sales success. This course will take delegate through why people object, and what can be done about it.
This course will break down the objections they hear, why they are hearing them and most importantly, what can be done about it.
All of our training is designed to work around you and your team. Ahead of the training course we'll discuss with your sales manager what areas would help you the most and adjust our material to suit your requirements.
HANDLING OBJECTIONS: COURSE OUTLINE
Objections
Why people object
Typical objections your team hears
Objection types
Identifying the different types of objections
What to do when someone objections
How to handle objections
Practice
Roleplaying situations
Exploring use of language, tone of voice and means of communication
Attachments, links and further information
Who should attend this course?
This course has been designed for:
✔ Sales professionals selling membership products
✔ Sales Managers
CLIENT FEEDBACK
“I've been on many training courses but Helen's are a cut above the rest.”
“I had a couple light bulb moments throughout the three hour group session through listening to peers within the publishing world and then again in the 1-2-1 follow up session. I now have a notebook full of notes that I have referred to several times since our chat only days ago.
Looking forward to the next!”
Jayne Atkinson, Senior Business Development Manager, The List Publishing
“My team and I took a took a sales training course and it was an amazing experience.”
“We refreshed our knowledge and learnt new ways of bringing delegates to our events. Helen gave pointers to everyone on the team based on their personal way of working.
The feedback after the course was useful.
Definitely contacting her again for another course”
Nikola Peychev, Delegate Relations Manager, Capacity Media
“We've worked with Helen on sales training courses for our members a few times now, and she's a joy to work with.”
Always friendly, flexible and incredibly knowledgeable, her courses are invaluable and have become a staple of what we offer.
Recommend!!”
Nikki Simpson, Managing Director at The International Magazine Centre
Other services for sales teams:
✔ Sales assessments
✔ Induction programmes for sales teams
✔ One-to-one coaching
WHO WE HAVE WORKED WITH
